eCommerce Website Support
Need Shopify or WordPress eCommerce support?
When something is not working on your eCommerce website – your online sales are directly affected!
There are many ways you may need support for your eCommerce website. Whether a payment method has failed, products are not displaying correctly, or users are running into mysterious errors, if you have a problem – you will need it solved now.
Confetti Design is invested in your eCommerce success. Our mission is to empower business owners to succeed online and be thrilled and proud of their business’ online presence!
Everything we do and every service we offer – from increasing online conversion rates and the average order value, to reducing cart abandonment rates and improving customer experience – is aimed at helping your business sell more online. Our team has been delivering websites for more than 10 years. Explore our ecommerce portfolio or Shopify experts portfolio.
Site updates
Whether you need help adding a bunch of new products or need to add and categorise an exciting new brand to your catalogue, we can assist!
Our specialised eCommerce team will ensure your products are up quickly so you can start selling!
Marketing integrations
MailChimp, ActiveCampaign, HubSpot…
Whatever email marketing tool you use, we can help you integrate contact forms and set up clever newsletter flows with unique content tailor-made for your different audiences!
Plugin and theme management
Running old and outdated plugins? You might have noticed they’ve started to slow your site down or are causing frustrating errors.
Trust our crew to provide safe and reliable plugin updates to ensure your site is flawlessly running at its best.
Adding product descriptions
One of the biggest SEO issues for eCommerce sites specifically is a lack of content or poor product descriptions.
Explain to the user exactly what’s on offer to give them the information they need to successfully convert!
Technical support
Something not looking quite right? Users experiencing shopping cart errors?
Whatever kind of technical flaws you’re facing, we’ll swoop in swiftly to ensure they no longer halt your sales or operations.
Custom coding
While we have extensive experience with all types of eCommerce website themes, our skilled team can also provide custom coding for your online shop.
When you ship from multiple vendors, have lots of customisable or modular products, or have simply outgrown your current out-of-the-box eCommerce solution, a custom-coded eCommerce website may be best suited!
eCommerce security
When visitors can’t immediately identify that your site – and their personal data – is safe, they’re sure to bounce quickly.
We can keep sensitive data safe by switching your site to HTTPS, ensuring it’s SSL protected, keeping plugins up-to-date, and patching up any other vulnerabilities.
Need Shopify or WordPress eCommerce support?
Our talented team of developers are intimately familiar with both Shopify and WordPress eCommerce platforms.
Just tell us what you need – or what’s gone wrong – and we can help!
Your business and its customers are our main priority. Think of Confetti Design as an extension of your in-house team: we work swiftly to solve your eCommerce issues and ensure your greatest sales tool is working exactly as it should! We all work together toward a common goal – to turn your eCommerce site into a thriving online business delivering true revenue.
You are in
good company
Read some of our 97
Five star website design client reviews
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Johannah and the team have done an incredible job on the Landart Landscapes website build. From strategy through to functionality and final delivery, the result is genuinely jaw-dropping.
Confetti took … read more all of my inspiration, ideas and practical requirements and completely ran with them, bringing everything together in a way that exceeded expectations. The site not only looks amazing but works seamlessly too.
Highly recommend working with Johannah if you want something that feels considered, elevated and executed properly. -
We used confetti for our new website. It took longer than expected to get the fish in right but Johanna was very receptive to the feedback, took the time to fully understand what we wanted and then deliver. … read more Would recommend confetti to anyone looking to re-do and refresh their website. Thanks Johanna and the team! -
Confetti Design updated our website and transformed it into a clean, modern, and professional platform. Johannah was amazing throughout the entire process — she helped us clearly scope our requirements, … read more provided hands‑on training, and was incredibly easy to work with. Her responsiveness and attention to detail made the experience smooth from start to finish.
Two things that really set Confetti apart are their ability to translate ideas into practical, user‑friendly design solutions and their commitment to ongoing support. They don’t just deliver a website; they make sure you understand how to use it and feel confident managing it moving forward.
I highly recommend Confetti to anyone looking for a partner who is skilled, reliable, and genuinely invested in helping your business shine online. -
I had an incredible experience with Confetti Design! They built a beautiful website for me, and I couldn’t be happier. Johannah, who I believe is the director, was absolutely fantastic—her responses to … read more all my emails and texts were so quick, and she was always available for calls to discuss ideas. The design they delivered was stunning—everything was exactly what I envisioned. Highly recommend their team for anyone looking for top-notch web design! -
Johanna and the team at Confetti Design translated the vision I had for our website to shape and bring it to life.
Having already invested in the content preparation, this ensured a quick turn around from … read more initial draft to launch.
Johanna was always available and very proactive in her collaboration, and very receptive to design changes to achieve the look, feel and structure of the site.
I'd not hesitate in recommending Confetti Design for your web design services, be that a new launch or refresh. -
"I’m Cook Alester, and Confetti Design created a stunning, professional website for my business. Their team was creative, responsive, and delivered exactly what I envisioned!" -
I had an amazing experience with Confetti Design! They really took the time to understand my vision and brought it to life with a beautiful, user-friendly website. Johannah was incredibly helpful and responsive … read more to all my requests. Their professionalism and attention to detail were top-notch. I highly recommend them for anyone looking to elevate their online presence! -
I have had the honour of talking with Johannah on a number of occasions about her approach to working with clients. Johannah possesses a high level of expertise, amazing integrity and a genuine interest … read more in creating beautifully designed …More -
Johannah was brilliant in her approach to bringing out the essence of my business and my personality in my beautiful and professional looking website. I loved sharing my business perceptions and aspirations … read more with Johannah and she knew when …More -
I approached Confetti Design for my website for my new business. Johannah has demonstrated a high level of understanding of what makes a website function properly, to draw in the right client/s. We have … read more had several discussions about how I …More
Work with us
First, let's learn more about you
Get in touch today if you are looking for web design in Melbourne for your ecommerce or small business