eCommerce support specialists

When something goes wrong on your eCommerce website –
your sales are directly affected!

Whether a payment method has failed, products are not displaying, or users are running into mysterious errors, you’ve got a problem – and you need it solved now.

Your success is our success. Our mission is to empower business owners to win and be thrilled with their business’ online presence!

Everything we do and every service we offer – from increasing conversion rates to improving user experience – is aimed at helping you win.

Site updates

Whether you need help adding a bunch of new products or need to add and categorise an exciting new brand to your catalogue, we can assist!

Our specialised eCommerce team will ensure your products are up quickly so you can start selling!

Marketing integrations

MailChimp, ActiveCampaign, HubSpot…

Whatever email marketing tool you use, we can help you integrate contact forms and set up clever newsletter flows with unique content tailor-made for your different audiences!

Plugin and theme management

Running old and outdated plugins? You might have noticed they’ve started to slow your site down or are causing frustrating errors.

Trust our crew to provide safe and reliable plugin updates to ensure your site is flawlessly running at its best.

Adding product descriptions

One of the biggest SEO issues for eCommerce sites specifically is a lack of content or poor product descriptions.

Explain to the user exactly what’s on offer to give them the information they need to successfully convert!

Technical support

Something not looking quite right? Users experiencing shopping cart errors?

Whatever kind of technical flaws you’re facing, we’ll swoop in swiftly to ensure they no longer halt your sales or operations.

Custom coding

While we have extensive experience with all types of eCommerce website themes, our skilled team can also provide custom coding for your online shop.

If you ship from multiple vendors, have lots of customisable or modular products, or have simply outgrown your current out-of-the-box eCommerce solution, a custom-coded eCommerce website may be best suited!

eCommerce security

If visitors can’t immediately identify that your site – and their personal data – is safe, they’re sure to bounce quickly.

We can keep sensitive data safe by switching your site to HTTPS, ensuring it’s SSL protected, keeping plugins up-to-date, and patching up any other vulnerabilities.

Site updates

Whether you need help adding a bunch of new products or need to add and categorise an exciting new brand to your catalogue, we can assist!

Our specialised eCommerce team will ensure your products are up quickly so you can start selling!

Marketing integrations

MailChimp, ActiveCampaign, HubSpot...

Whatever email marketing tool you use, we can help you integrate contact forms and set up clever newsletter flows with unique content tailor-made for your different audiences!

Plugin and theme management

Running old and outdated plugins? You might have noticed they’ve started to slow your site down or are causing frustrating errors.

Trust our crew to provide safe and reliable plugin updates to ensure your site is flawlessly running at its best.

Adding product descriptions

One of the biggest SEO issues for eCommerce sites specifically is a lack of content or poor product descriptions.

Explain to the user exactly what’s on offer to give them the information they need to successfully convert!

Technical support

Something not looking quite right? Users experiencing shopping cart errors?

Whatever kind of technical flaws you’re facing, we’ll swoop in swiftly to ensure they no longer halt your sales or operations.

Custom coding

While we have extensive experience with all types of eCommerce website themes, our skilled team can also provide custom coding for your online shop.

If you ship from multiple vendors, have lots of customisable or modular products, or have simply outgrown your current out-of-the-box eCommerce solution, a custom-coded eCommerce website may be best suited!

eCommerce security

If visitors can’t immediately identify that your site - and their personal data - is safe, they’re sure to bounce quickly.

We can keep sensitive data safe by switching your site to HTTPS, ensuring it’s SSL protected, keeping plugins up-to-date, and patching up any other vulnerabilities.

Need Shopify or WordPress
eCommerce support?

Our talented team of developers are intimately familiar with both Shopify and WordPress eCommerce platforms.

Just tell us what you need – or what’s gone wrong – and we can help!

Your business and its customers are our main priority. Think of Confetti Design as an extension of your in-house team: we work swiftly to solve your eCommerce issues and ensure your greatest sales tool is working exactly as it should!

We all work together toward a common goal – to turn your eCommerce site into a thriving online business delivering true revenue.