eCommerce Support Specialists
When something is not working on your
eCommerce website –
your online sales are directly affected!
There are many ways you may need support for your eCommerce website. Whether a payment method has failed, products are not displaying correctly, or users are running into mysterious errors, if you have a problem – you will need it solved now.
Confetti Design is invested in your eCommerce success. Our mission is to empower business owners to succeed online and be thrilled and proud of their business’ online presence!
Everything we do and every service we offer – from increasing online conversion rates and the average order value, to reducing cart abandonment rates and improving customer experience – is aimed at helping your business sell more online. Our team has been delivering websites for more than 10 years. Explore our ecommerce portfolio or Shopify experts portfolio.
- Site updates
- Marketing integrations
- Plugin and theme management
- Adding product descriptions
- Technical support
- Custom coding
- eCommerce security
Site updates
Whether you need help adding a bunch of new products or need to add and categorise an exciting new brand to your catalogue, we can assist!
Our specialised eCommerce team will ensure your products are up quickly so you can start selling!
Marketing integrations
MailChimp, ActiveCampaign, HubSpot…
Whatever email marketing tool you use, we can help you integrate contact forms and set up clever newsletter flows with unique content tailor-made for your different audiences!
Plugin and theme management
Running old and outdated plugins? You might have noticed they’ve started to slow your site down or are causing frustrating errors.
Trust our crew to provide safe and reliable plugin updates to ensure your site is flawlessly running at its best.
Adding product descriptions
One of the biggest SEO issues for eCommerce sites specifically is a lack of content or poor product descriptions.
Explain to the user exactly what’s on offer to give them the information they need to successfully convert!
Technical support
Something not looking quite right? Users experiencing shopping cart errors?
Whatever kind of technical flaws you’re facing, we’ll swoop in swiftly to ensure they no longer halt your sales or operations.
Custom coding
While we have extensive experience with all types of eCommerce website themes, our skilled team can also provide custom coding for your online shop.
When you ship from multiple vendors, have lots of customisable or modular products, or have simply outgrown your current out-of-the-box eCommerce solution, a custom-coded eCommerce website may be best suited!
eCommerce security
When visitors can’t immediately identify that your site – and their personal data – is safe, they’re sure to bounce quickly.
We can keep sensitive data safe by switching your site to HTTPS, ensuring it’s SSL protected, keeping plugins up-to-date, and patching up any other vulnerabilities.
Site updates
Whether you need help adding a bunch of new products or need to add and categorise an exciting new brand to your catalogue, we can assist!
Our specialised eCommerce team will ensure your products are up quickly so you can start selling!
Marketing integrations
MailChimp, ActiveCampaign, HubSpot...
Whatever email marketing tool you use, we can help you integrate contact forms and set up clever newsletter flows with unique content tailor-made for your different audiences!
Plugin and theme management
Running old and outdated plugins? You might have noticed they’ve started to slow your site down or are causing frustrating errors.
Trust our crew to provide safe and reliable plugin updates to ensure your site is flawlessly running at its best.
Adding product descriptions
One of the biggest SEO issues for eCommerce sites specifically is a lack of content or poor product descriptions.
Explain to the user exactly what’s on offer to give them the information they need to successfully convert!
Technical support
Something not looking quite right? Users experiencing shopping cart errors?
Whatever kind of technical flaws you’re facing, we’ll swoop in swiftly to ensure they no longer halt your sales or operations.
Custom coding
While we have extensive experience with all types of eCommerce website themes, our skilled team can also provide custom coding for your online shop.
If you ship from multiple vendors, have lots of customisable or modular products, or have simply outgrown your current out-of-the-box eCommerce solution, a custom-coded eCommerce website may be best suited!
eCommerce security
If visitors can’t immediately identify that your site - and their personal data - is safe, they’re sure to bounce quickly.
We can keep sensitive data safe by switching your site to HTTPS, ensuring it’s SSL protected, keeping plugins up-to-date, and patching up any other vulnerabilities.
Need Shopify or WordPress
eCommerce support?
Our talented team of developers are intimately familiar with both Shopify and WordPress eCommerce platforms.
Just tell us what you need – or what’s gone wrong – and we can help!
Your business and its customers are our main priority. Think of Confetti Design as an extension of your in-house team: we work swiftly to solve your eCommerce issues and ensure your greatest sales tool is working exactly as it should!
We all work together toward a common goal – to turn your eCommerce site into a thriving online business delivering true revenue.
Read more from some of our own clients
There are plenty more reasons to choose to work with us – find out what our past client have to say about their own Confetti Design experience!
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We run a real estate advocacy business and needed a totally new re-brand and website. We engaged the services of Johannah at Confetti to re brand and design a totally new website. She spent time and understood our brief and what we were … More trying to achieve. Working with Johannah was seamless and nothing was to hard, but most of all she came up with an amazing website and design. It was stylish and bespoke and upmarket (just what we wanted). She helped us with content and guided us through the whole process. I couldn't recommend Johannah highly enough and implore anyone who is looking to take their business to the next level to engage her services. Thanks again Johannah. Clint.
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Having had a vision of what i wanted my website to look like i entrusted Johanna at Confetti Design to bring my vision to life.
Throughout the journey Johanna has been a joy to collaborate with and very receptive to design changes so we … More achieve the result we wanted.
I would not hesitate to use Confetti Design for future projects , very professional and flexible in ensuring customer needs are met.
JTW Drone Services website is quality work in every respect.
Well done Confetti Design. -
Johannah really took the time to understand what we needed. The look and feel she created for Glide Online Travel Clinic were spot on. She was always responsive and quick to find solutions, no matter what came up. I'd highly recommend … More Confetti Design to anyone looking to create or improve a website.
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My experience with Johanna @Confetti Designs has been without a doubt professional, supportive, detailed with outstanding customer service. I have now had Johanna build me two e-commerce websites without any issues and I wouldn’t choose … More to go to anyone else! A huge shout out to Johanna and thank you for always helping me out 👌🙌⭐️ you have been a absolute delight to work with!!
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We were introduced to Johannah at Confetti last year, and were impressed from the start. We used Confetti to re-design and re-build our e-comm Shopify website and would not hesitate to recommend them to anyone looking for a trusted partner … More with great attention to detail, a huge care factor and the ultimate professionals. We would not have achieved all we did last year without Johannah, who has always acted like one of our team. Could not recommend highly enough.
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Johannah and her team helped build my Shopify store from scratch and I couldn't be happier with the result! She took the time to understand my business goals and offerings and was able to find the perfect Shopify theme that had the … More look and feel that I was after, as well as all the necessary functionalities. Johannah and her team went out of their way to help with my extremely complex pricing structure, for which I am very grateful. Johannah was a pleasure to work with from the very start and I would absolutely recommend Confetti Design to anyone.
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Rapid response to changes I needed to make to my website and I am very happy with the result. I enjoy the more personalised approach to Johanna’s business.
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Starting my business from scratch, Confetti Design was the best thing could ever happen to me.
When I contacted Johannah for the first time, I was full of unorganized ideas & kind of confused about where to start from. From the very … More first phone consultation with her, Johannah came forward with lots of amazingly creative & inspiring ideas. She took things to a new level with her fresh ideas. Johannah was super skilled at understanding my style, my brand & the business market & connecting me to the right people to help me with different aspects of my business. Confetti Design professionally planned, designed & delivered my business website. It was always like Johannah was part of my business not an outsider who was hired to mechanically do & finish a job for me. Always an email away! Working with them has been a pleasure! -
I would have no reservations recommending Confetti Design. The design team through to copyright produced a concise, well written and visually appealing website that met every element of our brief. If customer service is your way of measuring … More a business then you will be choosing the right business. Johanna was amazing, always available, friendly and a true professional. Johanna was prepared to challenge our ideas however at the same time provided alternatives that ultimately made sense and delivered the solution we needed
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We could not recommend Johannah and her team more highly.
From our initial conversation she understood our brief and really took the time to learn what our end goal was. Her attention to detail was amazing, she challenged us with ideas … More and guided us through the entire process. Johannah always responded quickly to any queries, communication was fabulous and nothing ever too much trouble. We really felt she wanted the absolute best result for our website as much as we did. We enjoyed the process of working with Johannah and we look forward to continuing to do so with Confetti Design in the future.
- The It Kit
