eCommerce Support Specialists
When something is not working on your
eCommerce website –
your online sales are directly affected!
There are many ways you may need support for your eCommerce website. Whether a payment method has failed, products are not displaying correctly, or users are running into mysterious errors, if you have a problem – you will need it solved now.
Confetti Design is invested in your eCommerce success. Our mission is to empower business owners to succeed online and be thrilled and proud of their business’ online presence!
Everything we do and every service we offer – from increasing online conversion rates and the average order value, to reducing cart abandonment rates and improving customer experience – is aimed at helping your business sell more online. Our team has been delivering websites for more than 10 years. Explore our ecommerce portfolio or Shopify experts portfolio.
- Site updates
- Marketing integrations
- Plugin and theme management
- Adding product descriptions
- Technical support
- Custom coding
- eCommerce security
Site updates
Whether you need help adding a bunch of new products or need to add and categorise an exciting new brand to your catalogue, we can assist!
Our specialised eCommerce team will ensure your products are up quickly so you can start selling!
Marketing integrations
MailChimp, ActiveCampaign, HubSpot…
Whatever email marketing tool you use, we can help you integrate contact forms and set up clever newsletter flows with unique content tailor-made for your different audiences!
Plugin and theme management
Running old and outdated plugins? You might have noticed they’ve started to slow your site down or are causing frustrating errors.
Trust our crew to provide safe and reliable plugin updates to ensure your site is flawlessly running at its best.
Adding product descriptions
One of the biggest SEO issues for eCommerce sites specifically is a lack of content or poor product descriptions.
Explain to the user exactly what’s on offer to give them the information they need to successfully convert!
Technical support
Something not looking quite right? Users experiencing shopping cart errors?
Whatever kind of technical flaws you’re facing, we’ll swoop in swiftly to ensure they no longer halt your sales or operations.
Custom coding
While we have extensive experience with all types of eCommerce website themes, our skilled team can also provide custom coding for your online shop.
When you ship from multiple vendors, have lots of customisable or modular products, or have simply outgrown your current out-of-the-box eCommerce solution, a custom-coded eCommerce website may be best suited!
eCommerce security
When visitors can’t immediately identify that your site – and their personal data – is safe, they’re sure to bounce quickly.
We can keep sensitive data safe by switching your site to HTTPS, ensuring it’s SSL protected, keeping plugins up-to-date, and patching up any other vulnerabilities.
Site updates
Whether you need help adding a bunch of new products or need to add and categorise an exciting new brand to your catalogue, we can assist!
Our specialised eCommerce team will ensure your products are up quickly so you can start selling!
Marketing integrations
MailChimp, ActiveCampaign, HubSpot...
Whatever email marketing tool you use, we can help you integrate contact forms and set up clever newsletter flows with unique content tailor-made for your different audiences!
Plugin and theme management
Running old and outdated plugins? You might have noticed they’ve started to slow your site down or are causing frustrating errors.
Trust our crew to provide safe and reliable plugin updates to ensure your site is flawlessly running at its best.
Adding product descriptions
One of the biggest SEO issues for eCommerce sites specifically is a lack of content or poor product descriptions.
Explain to the user exactly what’s on offer to give them the information they need to successfully convert!
Technical support
Something not looking quite right? Users experiencing shopping cart errors?
Whatever kind of technical flaws you’re facing, we’ll swoop in swiftly to ensure they no longer halt your sales or operations.
Custom coding
While we have extensive experience with all types of eCommerce website themes, our skilled team can also provide custom coding for your online shop.
If you ship from multiple vendors, have lots of customisable or modular products, or have simply outgrown your current out-of-the-box eCommerce solution, a custom-coded eCommerce website may be best suited!
eCommerce security
If visitors can’t immediately identify that your site - and their personal data - is safe, they’re sure to bounce quickly.
We can keep sensitive data safe by switching your site to HTTPS, ensuring it’s SSL protected, keeping plugins up-to-date, and patching up any other vulnerabilities.
Need Shopify or WordPress
eCommerce support?
Our talented team of developers are intimately familiar with both Shopify and WordPress eCommerce platforms.
Just tell us what you need – or what’s gone wrong – and we can help!
Your business and its customers are our main priority. Think of Confetti Design as an extension of your in-house team: we work swiftly to solve your eCommerce issues and ensure your greatest sales tool is working exactly as it should!
We all work together toward a common goal – to turn your eCommerce site into a thriving online business delivering true revenue.