Website Support & Maintenance

We don’t just build your website and disappear. Confetti Design is here for the long haul, keeping your website secure, up-to-date and working the way it should.

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Website Support Services to solve your most pressing tasks

WordPress Support and Maintenance Services

Is your WordPress website in need of some attention?

Whether its a site health check, website updates or ongoing maintenance, we are here to keep your website running smoothly and working hard for your business.

Site Health — $110/month

Keep your WordPress website secure, up-to-date and running at its best — without lifting a finger.

WordPress Core updates (so your website stays secure and running smoothly)
Plugin updates (to keep hackers and compatibility errors out)
Theme updates (so your site performs the way it should)
Malware scanning and security checks (for peace of mind every month)
Spam, fake signups and comment clean-up (so your database stays clean and fast)
Blocked spam IP addresses (to keep unwanted traffic off your site)
Minimum 12-month commitment

WordPress Support Hours

Need help with your website but don’t need an ongoing plan?

Purchase a block of support hours to use for WordPress updates and maintenance when you need.

10 hours — $1,100 (inc GST)
20 hours — $2,200 (inc GST)

Website Support Hours are valid for 12 months from purchase. Our support services are ideal for websites we’ve built together. If your website was built by another agency, contact our team to discuss!

Prefer a fixed price for your WordPress support? If your update is clearly scoped, we can assess it and provide a fixed quote for peace of mind.

Easy WordPress Website Maintenance

Made an update and now your website looks a bit off? We can fix that.

Whether it’s a quick tweak or a bigger job, our WordPress support covers a wide range of updates and improvements, including:

Installing contact forms or pop-ups and connecting them to your mailing list (e.g. Mailchimp)
Setting up payment providers like Stripe, PayPal or Afterpay so you can sell online
Installing and configuring a backup plugin so your website files are always protected
Setting up a security service such as Sucuri to protect against malware and breaches
Migrating your website from one host to another
Adding a new service page or blog post to your website

Not sure if your job suits a block of hours or a fixed quote? Get in touch and we’ll let you know.

Graphic design

Need a flyer or powerpoint presentation designed?

We have a fabulous graphic designer who creates all our brand identities. We also design product packaging, flyers, slide decks, letter heads, book covers.. the list goes on. Essentially if you need a design we can do it!

We can also make updates to existing files. Including; changing raw design files of your logo, updating details on a business card, changing colours on your logo or marketing, creating a graphic to use on your website, correctly sized social media banners.

Organic SEO

No idea what it is but know you need it to get ranked on Google?

We can offer a range of SEO services to help you improve your ranking on Google. The main on includes completing the SEO Yoast plugin in the back end of your website. In it’s simplest form, it helps with your visibility, meaning how high up the search engine results pages your website appears for certain search terms in the ‘organic’ results. Organic results refer to those that appear naturally on the page, rather than in the paid-for sections (those that have a little green AD) The SEO Yoast plugins is one vital way to making this happen. You can add this service onto your regular wordpress website support services.

Our service includes:

On-page SEO – up to 5 pages:
SEO-friendly URLS (correct syntax and keyword use)
Keyword placement (including LSI keyword use) + Image optimisation (‘Alt’ image tags used correctly) + Correct header tag use (good keyword placement & correct syntax) + Meta data – optimised title & description tags for each page

Copywriting

The magic of a website comes from the engaging words.

A lot happens behind the scenes on a website. At the end of the day, our intention is to build sites that are great to look at and easy to navigate. We take care of the design and build but there is another vital piece of the puzzle; words. If you need help supplying compelling and concise copy for each page we can provide an ad-on service to help getting the language right.

Images & photography

Photography and images play a crucial role in a website’s effectiveness, serving as the first impression for visitors and setting the tone for the brand. High-quality, well-curated visuals not only make a website more engaging but also help communicate complex ideas quickly and emotionally.

Images build trust, showcase professionalism, and guide users’ attention to key elements, enhancing the overall user experience. In a digital landscape where attention spans are short, strong visuals can make the difference between a visitor staying to explore further or moving on, making them a vital component of any successful website strategy. Confetti Design will be the Creative Director for the shoot and help with the image plan and outfit selection so every image we need for the website is taken and there is no need to re-shoot.